AHN

ASSOCIATIONHELPNOW

David G. Hellmuth

We have received a smoking complaint from a unit owner who suffers from COPD. Their unit neighbor rejects any cooperation with the association besides their verbal statement they are not the cause of the issue. We are a small townhouse association. Are we obligated as a board to anymore than we have?

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[Read more…] about We have received a smoking complaint from a unit owner who suffers from COPD. Their unit neighbor rejects any cooperation with the association besides their verbal statement they are not the cause of the issue. We are a small townhouse association. Are we obligated as a board to anymore than we have?

We have a group that is asking our association to sponsor a group that would entail taking residents to doctors or shopping. Is this something you think we should get involved with?

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A very laudable idea but I would not suggest that an Association “sponsor” such a group. The fact that a group of people with a common interest lives within a certain association does not suggest that the group’s activities should be “sponsored” by [Read more…] about We have a group that is asking our association to sponsor a group that would entail taking residents to doctors or shopping. Is this something you think we should get involved with?

What are the interim guidelines for having a homeowner meeting (via zoom) during the pandemic? Our meetings are generally held in June. Is there a time limit on postponing the meeting? We are trying to get unfinished business completed before we schedule our annual meeting.

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[Read more…] about What are the interim guidelines for having a homeowner meeting (via zoom) during the pandemic? Our meetings are generally held in June. Is there a time limit on postponing the meeting? We are trying to get unfinished business completed before we schedule our annual meeting.

One of our residents is installing a generator (against rules) with a doctor’s note that is it a medical requirement because of an undisclosed phobia. The board was provided with a local psychiatrist’s note. Do we allow it and how do we explain it’s allowance to the rest of community with out disclosing a resident’s medical condition?

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[Read more…] about One of our residents is installing a generator (against rules) with a doctor’s note that is it a medical requirement because of an undisclosed phobia. The board was provided with a local psychiatrist’s note. Do we allow it and how do we explain it’s allowance to the rest of community with out disclosing a resident’s medical condition?

We have decided to postpone our resident meetings because of Coronavirus. So far few complaints. However, some of us may want to close the pool and gym. These are more like paid amenities. How can we as a board do this, with out getting in trouble?

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[Read more…] about We have decided to postpone our resident meetings because of Coronavirus. So far few complaints. However, some of us may want to close the pool and gym. These are more like paid amenities. How can we as a board do this, with out getting in trouble?

We always allowed residents some leeway with decorating their doors, especially with wreaths. Our rules say nothing is allowable outside resident units. A problem tenant has gone too far with an elf hanging from a noose. He says if he must remove the elf, everyone has to remove their wreaths. Is that true? Also can we remove the elf ourselves and hold it in the office until after the holidays?

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[Read more…] about We always allowed residents some leeway with decorating their doors, especially with wreaths. Our rules say nothing is allowable outside resident units. A problem tenant has gone too far with an elf hanging from a noose. He says if he must remove the elf, everyone has to remove their wreaths. Is that true? Also can we remove the elf ourselves and hold it in the office until after the holidays?

What is best practices for the board president dealing with vendors directly with out the manager present on the calls and/or emails? Our president argues it is the best way for the BOD to negotiate and monitor vendor progress. Our manager says that’s their job.

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[Read more…] about What is best practices for the board president dealing with vendors directly with out the manager present on the calls and/or emails? Our president argues it is the best way for the BOD to negotiate and monitor vendor progress. Our manager says that’s their job.

If there is a disagreement between the board and manager how to present a report, who is the report represented from? Meaning if the manager is uncomfortable are they obligated to present the report as the board directs (on behalf of the board) or may they insist the board present the report themselves?

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[Read more…] about If there is a disagreement between the board and manager how to present a report, who is the report represented from? Meaning if the manager is uncomfortable are they obligated to present the report as the board directs (on behalf of the board) or may they insist the board present the report themselves?

Do management company personnel have to follow the directives of a board president, or can they insist all directives have be via the general manager? Is the general manager’s verbal promise to “protect” their personal enough to protect their jobs?

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[Read more…] about Do management company personnel have to follow the directives of a board president, or can they insist all directives have be via the general manager? Is the general manager’s verbal promise to “protect” their personal enough to protect their jobs?