When we contact resident’s about violations we get beat up on, bullied and slandered on social media. Our approach so far has been the “high road” and not respond. We’re starting to feel like we did not give up our rights to defend our reputations when we joined the board. What is our association’s responsibility and our right as a board to use the association’s resources to defend our reputations when attacked in relationship to our volunteer positions? September 3, 2020 by Melanie Manangan [Read more…] about When we contact resident’s about violations we get beat up on, bullied and slandered on social media. Our approach so far has been the “high road” and not respond. We’re starting to feel like we did not give up our rights to defend our reputations when we joined the board. What is our association’s responsibility and our right as a board to use the association’s resources to defend our reputations when attacked in relationship to our volunteer positions?
What is best practices for the board president dealing with vendors directly with out the manager present on the calls and/or emails? Our president argues it is the best way for the BOD to negotiate and monitor vendor progress. Our manager says that’s their job. October 29, 2019 by AHN Staff [Read more…] about What is best practices for the board president dealing with vendors directly with out the manager present on the calls and/or emails? Our president argues it is the best way for the BOD to negotiate and monitor vendor progress. Our manager says that’s their job.
Do management company personnel have to follow the directives of a board president, or can they insist all directives have be via the general manager? Is the general manager’s verbal promise to “protect” their personal enough to protect their jobs? September 24, 2019 by AHN Staff [Read more…] about Do management company personnel have to follow the directives of a board president, or can they insist all directives have be via the general manager? Is the general manager’s verbal promise to “protect” their personal enough to protect their jobs?
What security functions would be acceptable for us to ask our front desk, valet and maintenance staff to perform? Do we need dedicated security personnel to perform security functions? July 21, 2019 by AHN Staff [Read more…] about What security functions would be acceptable for us to ask our front desk, valet and maintenance staff to perform? Do we need dedicated security personnel to perform security functions?
How can we police our pool in regard to residents not bringing too many guests? What are reasonable limits and procedures? June 24, 2019 by AHN Staff [Read more…] about How can we police our pool in regard to residents not bringing too many guests? What are reasonable limits and procedures?
A fellow board member, in my opinion, has been treating one of our residents unfairly. It does not go beyond illegal activity, but it is close. This resident has reported the board member to the local authorities and management company. Expressing my opinion unofficially to the board member has not provided this resident any relief. What else can I do in my official and unofficial capacity, and am I putting the association at any risk by taking or not taking action? January 3, 2019 by AHN Staff [Read more…] about A fellow board member, in my opinion, has been treating one of our residents unfairly. It does not go beyond illegal activity, but it is close. This resident has reported the board member to the local authorities and management company. Expressing my opinion unofficially to the board member has not provided this resident any relief. What else can I do in my official and unofficial capacity, and am I putting the association at any risk by taking or not taking action?
