Education • Resources • Events

AssociationHelpNow®

Community Association Education—Live, On-Demand and In Person

Free educational programs and practical resources for community association board members, managers and industry professionals.

Upcoming Livestreams & Webinars

Free educational programs for community association board members, managers and industry professionals.

On-Demand CEU November 9–13 Watch at your convenience

New Jersey and Florida Condo Reserve and Building Safety Rules

Program 27213

Which condominium and community association buildings are subject to structural inspections, reserve studies and building-safety requirements? Learn what boards and managers should know about required repairs, funding obligations and future expenses.

The program compares New Jersey and Florida requirements, including inspection deadlines, reserve studies, milestone inspections, engineering reports, Florida Structural Integrity Reserve Studies, New Jersey’s 30-year reserve funding plans and long-term capital planning.

Register Free
Live CEU November 10 10:40 AM EST

How Luxury Standards Are Created

Program 26636

Creating a luxury-focused community involves more than upscale amenities. Explore how associations raise service and property standards, establish consistency, manage expectations and create a higher-end resident experience, including legal considerations unique to luxury properties.

Register Free
Live CEU November 12 1:40 PM EST

Different Coast Managers—What’s Different, What’s the Same, What We Can Learn

Program 26700

Community association managers from the East Coast and West Coast often face many of the same challenges, but those challenges can appear very differently. Compare board expectations, resident communication, vendors, staffing, insurance, emergencies, technology, amenities, budgets and management culture.

Register Free
Live CEU November 13 10:00 AM EST

Roof IQ: Mistakes, Insurance and Funding—Part 2

Program 27260

Roofing decisions can go wrong when associations focus only on age or price. Learn about common inspection, maintenance, repair, replacement, funding and insurance mistakes—and the questions boards and managers should ask before committing association funds.

Register Free
On-Demand CEU November 16–20 Watch at your convenience

Roof IQ: Repair, Replace and Insurance

Program 27214

Does your association know when to repair its roofs, when to replace them and how insurance requirements could affect those decisions? Explore warning signs, hidden moisture damage, ventilation, inspections, maintenance records, warranties and remaining useful life.

The panel examines repair versus replacement, contractor proposals, reserve planning and the risks of postponing recommended work. Insurance topics include actual cash value versus replacement cost, roof-age restrictions, wind and hail limitations, exclusions and claim disputes.

Register Free
Live CEU November 23 10:00 AM EST

Roof Coatings, Sprays, Ladders and Roofing Q&A

Program 27261

Explore what boards and managers should know about roof coatings and sprayed-on treatments, including potential benefits, limitations and insurance concerns. The discussion also addresses ladders and ladder safety, practical roofing questions and issues associations should consider before authorizing work.

Register Free
Live CEU November 24 10:40 AM EST

Collections, Foreclosures and Hidden Recovery Opportunities

Program 27262

Learn how collection activity, liens, foreclosures, payment priorities and related legal procedures may affect an association’s ability to recover unpaid amounts. The panel will also explore frequently overlooked recovery opportunities and practical questions boards and managers should raise with their professionals.

Register Free
Recording Session December 2 10:00 AM EST

Roads and Pavement—Everyday Use, Hidden Costs

The HOA & Condo Recording Room

Roads and pavement are used every day, but signs of deterioration and the true cost of future work can be easy to overlook. Explore inspections, maintenance, repairs, useful life, reserve planning and the hidden conditions that may turn routine pavement work into a major association expense.

No CEU credit is offered for participating in the live recording session.

Register Free Recording Room Info
Recording Session December 2 1:00 PM EST

Understand Bonds for Major Projects

The HOA & Condo Recording Room

Before approving a major project, boards and managers may encounter bid bonds, performance bonds and payment bonds. Learn what these protections are intended to do, where their limitations may lie, what they can cost and what associations should understand before signing a construction agreement.

No CEU credit is offered for participating in the live recording session.

Register Free Recording Room Info
Recording Session December 3 10:00 AM EST

Why Energy Costs Drive Replacement Decisions

The HOA & Condo Recording Room

Purchase price is only part of the cost of major building equipment. Explore how energy use, future utility expenses, operating efficiency, maintenance and remaining useful life can affect repair-or-replace decisions, reserve planning and the long-term cost of association assets.

No CEU credit is offered for participating in the live recording session.

Register Free Recording Room Info
Live CEU December 9 10:40 AM EST

Water Damage or False Alarm? Know Before Approving Restoration Work

Program 27263

Moisture-meter readings and thermal images can be valuable, but they do not always tell the whole story. Learn what documentation to request, when an independent assessment may be appropriate and what boards and managers should understand before approving restoration work and related expenses.

Register Free
Live CEU December 11 10:00 AM EST

When the Association’s Coverage Ends and the Owner’s Begins—and Other Insurance Mysteries

Program 27264

Explore how an association’s master policy and an individual owner’s insurance may work together, where coverage responsibilities meet and where gaps can arise. Practical scenarios include interior repairs, owner improvements, deductibles, damage involving multiple homes and situations in which an owner lacks adequate coverage.

Register Free
Live CEU December 18 10:00 AM EST

Freeze-Thaw Damage—Dangers, Warning Signs and Safety Risks

Program 27265

Repeated freezing and thawing can damage concrete, masonry, pavement and other building components. Learn how to recognize warning signs, understand potential safety risks and determine when evaluation, maintenance or repairs may be needed before minor deterioration becomes a larger problem.

Register Free

Upcoming In-Person Events

Educational programs, networking, luncheons, expos and appreciation events for community association board members and managers.

December 2026

Holiday Party December 2 5:00–8:00 PM EST

New Windsor, New York

Hudson Valley CAI Winter Holiday Party

La Casa Vicina
1015 Little Britain Road
New Windsor, NY 12553

Celebrate the season with food, refreshments, prizes, giveaways and networking. No charge for CAI and non-CAI board members and community association managers. Each board member and manager may bring one guest at no charge. RSVP is required.

February 2027

Save the Date February 4–5 2027

Myrtle Beach, South Carolina

CAI-SC Annual Conference & HOA-Condo Expo

Myrtle Beach Marriott Resort & Spa at Grande Dunes

Save the date for round-table sessions, CEU classes, the Friday HOA-Condo Expo and networking opportunities. No cost and limited to CAI and non-CAI board members, managers, community association volunteers and our industry leader sponsors.

The views expressed on our site do not necessarily reflect the views of AssociationHelpNow® or Brainerd Communications, Inc. Answers and advice do not constitute legal or other professional advice. Consult your legal, accounting and other professionals to assess any situation before taking action. Brainerd Communications, Inc. reserves the right to edit questions and comments.