Community Association Education—Live, On-Demand and In Person

What Can Community Associations Learn from a Major Airline Insurance Dispute?

Program 26659

Explore what airline and community association insurance claims have in common, including policy language, emergency expenses, claim denials, deductibles, excess coverage, vendor-related losses and documentation.

When Managers Can Leave – To Be Rescheduled

Program 26332

When community association managers change companies, professional and legal questions can quickly follow. This program examines what managers can and cannot do involving client relationships, confidential information, records, solicitation and transition responsibilities.

Using FOMO and Other Techniques to Fill HOA & Condo Meetings

Program 26701

Community association managers Rebecca Burks, CMCA, AMS and Stephanie Harmon, CMCA, AMS, PCAM join attorney David Byrne, Esq. for a lively discussion of creative—and sometimes controversial—ways boards and managers can generate interest, increase participation and make community meetings more engaging.

The panel examines ideas ranging from financial teasers, mystery announcements and visual campaigns to meeting bingo, traveling meetings, reverse town halls and opportunities to ask the association attorney questions.

Keep “Crazies” From Driving Your Manager Away

Program 26758

Learn the warning signs that a manager may be reaching the breaking point and what boards can do before they lose them. The discussion covers hostile and excessive resident communications, manager burnout, inconsistent enforcement, safety concerns and disruptive meeting behavior.

The panel also examines documentation, insurance and legal considerations, and the importance of boards supporting management when resident conduct crosses the line.

How Your Association Can Hurt Property Value

Program 26645

Deferred maintenance, inadequate reserves, inconsistent enforcement, poor communication and avoidable conflict can all affect a community’s reputation and desirability. Learn how association decisions and practices may unintentionally damage buyer confidence and long-term property values.

Florida Condo Terminations, Collections & the Miami Zombie Condo

Program 26706

Attorney Cory B. Kravit joins Ray Dickey for a practical discussion of Florida condominium terminations and collections, including voting requirements, owner protections, redevelopment, fair-market-value protections, liens, foreclosures and bankruptcy issues.

Learn when collection activity should begin, how notices, interest, late fees, partial payments and payment plans should be handled, and how bank foreclosures, mortgage priority and bankruptcy may affect an association’s collection efforts.

How Luxury Standards Are Created

Program 26636

Creating a luxury-focused community involves more than upscale amenities. Explore how associations raise service and property standards, establish consistency, manage expectations and create a higher-end resident experience, including legal considerations unique to luxury properties.

Different Coast Managers—What’s Different, What’s the Same, What We Can Learn

Program 26700

Community association managers from the East Coast and West Coast often face many of the same challenges, but the way those challenges appear can be very different. Compare board expectations, resident communication, vendors, staffing, insurance, emergencies, technology, amenities, budgets and management culture.