Association Help Now

Mar 31, 2026 10:40 AM EDT LIVE

Psychology of Cults & Dysfunctional Boards (CEU)

What do high-control groups and dysfunctional boards have in common

More than most people are comfortable admitting.

Apr 1, 2026 (ON DEMAND VIDEO ALL DAY)

Protecting Managers & Boards from Abusive Residents (CEU)

Have you ever had an owner say something like, “Send me another violation and you’ll regret it. I’ll come down there and deal with you myself”… and you’re left wondering: Is that just rude—or is it a threat?

RETREATS FOR MANAGEMENT COMPANY TEAMS

A Premium, High-Impact Experience — Fully Funded by Industry Partners

We offer a full-day or overnight leadership retreat designed specifically for community association management teams.

MORE INFO

Apr 8, 2026 10:40 AM EDT LIVE

HOA Know-It-Alls – The Easy Psychology of How to Handle Them (CEU)

Every community has one—the resident who misapplies statutes, challenges professionals after reading a single article, or dominates meetings to show what they know. In this livestream, we examine the psychology behind HOA “know-it-alls,” including the Dunning-Kruger effect, status signaling, anxiety about property values and rules, identity protection, and the influence of retired professionals in association debates.

Apr 9, 2026 (ON DEMAND VIDEO ALL DAY)

Using AI in HOAs

Artificial Intelligence is already inside community associations.

Managers are using it to draft emails.
Boards are asking it to interpret bylaws.
Vendors are embedding it into software platforms.

But here’s the real question: Are we using AI wisely — or creating new liability without realizing it?

TarryTown, NY

Apr 9, 2026 12:00 PM EDT

Rules, Enforcement & Fairness • Q&A (CEU)

Struggling with enforcement, fines schedules, transparency, and perception of bias

Ruth’s Chris Steak House
670 White Plains Road
Tarrytown, NY 1059

No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.

Apr 14, 2026 (ON DEMAND VIDEO ALL DAY)

Special Assessments

Special assessments are one of the most difficult issues HOA and condo boards ever have to face. In this practical livestream recording, our panel discusses how boards and managers can communicate a special assessment without creating panic, how to avoid the procedural mistakes that often lead to disputes or litigation, and when borrowing may be a better option than requiring owners to pay a large amount all at once. The conversation covers owner communication, governing document requirements, voting and notice issues, collections, insurance concerns, reserve shortfalls, lender considerations, and the political realities that come with major repair decisions.

Columbia, SC

Apr 14, 2026 10:45 AM EDT

Rules, Enforcement & Fairness • Q&A (CEU)

Struggling with enforcement, fines schedules, transparency, and perception of bias

Hilton Garden Inn Columbia/Harbison
434 Columbiana Dr
Columbia, SC 29212

No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.

Greenville, SC

Apr 15, 2026 3:00 PM EDT

TopGolf Private SkyBox and Golf Bays (4-6pm)

PLUS: Rules, Enforcement & Fairness • Q&A (CEU) (3-4pm)

Struggling with enforcement, fines schedules, transparency, and perception of bias

TopGolf Greenville
201 Clifton Court • Greenville, SC 29615

No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.

Apr 16, 2026 (ON DEMAND VIDEO ALL DAY)

HOA Collections Explained

Collecting assessments is not optional for HOA and condo boards. It is a fiduciary duty.

In this practical livestream recording, our panel breaks down how community association collections really work, including liens, foreclosure timelines, notice requirements, bankruptcy complications, payment plans, late fees, money judgments, suspension of privileges, and why written collection policies matter. The discussion also covers what boards can and cannot do when owners claim hardship, whether compassion can affect enforcement, how different states handle collection timelines, and why delaying action can damage association cash flow and increase legal exposure.

Apr 21, 2026 (ON DEMAND VIDEO ALL DAY)

Blast Update + MGR–BOD Friendships

HOA Shockwaves & Professional Boundaries: Updates on the Boulder Blast + Can Managers and Board Members Be Friends?

The first half of this session brings back one of the most talked-about HOA incidents of the year — the controlled blast that went wrong, sending massive boulders crashing into more than 20 homes. The second half tackles a topic every manager and board quietly thinks about — but rarely discusses openly.

More LiveStreams & Events added Every Week!

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