Education • Resources • Events

AssociationHelpNow®

Community Association Education—Live, On-Demand and In Person

Free educational programs and practical resources for community association board members, managers and industry professionals.

Upcoming Livestreams & Webinars

Free educational programs for community association board members, managers and industry professionals.

On-Demand CEU November 2–6 Watch at your convenience

High-Rise Security: Protecting Residents and Reducing Liability

Program 27114

A former U.S. Secret Service specialist and industry professionals discuss security vulnerabilities in high-rise residential communities.

Topics include unauthorized access and tailgating, lobby and front-desk security, garages, elevators and stairwells, security cameras and liability, legal responsibilities, security assessments, budgets, resident privacy and practical security improvements.

Register Free
On-Demand CEU November 9–13 Watch at your convenience

New Jersey and Florida Condo Reserve and Building Safety Rules

Program 27213

Which condominium and community association buildings are subject to structural inspections, reserve studies and building-safety requirements? Learn what boards and managers should know about required repairs, funding obligations and future expenses.

The program compares New Jersey and Florida requirements, including covered buildings, inspection deadlines, reserve studies, milestone inspections, structural damage, engineering reports, Florida Structural Integrity Reserve Studies, New Jersey’s 30-year reserve funding plans and long-term capital planning.

Register Free
Live CEU November 10 10:40 AM EST

How Luxury Standards Are Created

Program 26636

Creating a luxury-focused community involves more than upscale amenities. Explore how associations raise service and property standards, establish consistency, manage expectations and create a higher-end resident experience, including legal considerations unique to luxury properties.

Register Free
Live CEU November 12 1:40 PM EST

Different Coast Managers—What’s Different, What’s the Same, What We Can Learn

Program 26700

Community association managers from the East Coast and West Coast often face many of the same challenges, but the way those challenges appear can be very different. Compare board expectations, resident communication, vendors, staffing, insurance, emergencies, technology, amenities, budgets and management culture.

Register Free
On-Demand CEU November 16–20 Watch at your convenience

Roof IQ: Repair, Replace and Insurance

Program 27214

Does your association know when to repair its roofs, when to replace them and how insurance requirements could affect those decisions? Explore warning signs, hidden moisture damage, ventilation, inspections, maintenance records, warranties and remaining useful life.

The panel examines repair versus replacement, contractor proposals, contractor qualifications, reserve planning and the risks of postponing recommended work. Insurance topics include actual cash value versus replacement cost, roof-age restrictions, wind and hail limitations, cosmetic-damage exclusions and claim disputes.

Register Free

Upcoming In-Person Events

Educational programs, networking, luncheons, expos and appreciation events for community association board members and managers.

November

Networking Event November 3 4:30–7:30 PM EST

Greenville, South Carolina

Open House Networking

Dave & Buster’s Greenville
1025 Woodruff Road
Greenville, SC 29607

Join community association board members, managers and participating industry professionals for a relaxed open-house networking event.

In-Person Event November 4 4:00–7:00 PM EST

North Charleston, South Carolina

TopGolf Charleston

TopGolf Charleston
5000 Topgolf Way
North Charleston, SC 29418

Enjoy a CEU class, trivia, golf, networking, refreshments and prizes. Participate in any or all portions of the program.

Appreciation Luncheon November 5 11:00 AM–2:00 PM EST

Myrtle Beach, South Carolina

Manager & Board Appreciation Luncheon

Ruth’s Chris Steak House
8211 Marina Parkway
Myrtle Beach, SC 29572

An appreciation luncheon created for community association managers and board members. Come ready to network, learn, laugh, win and enjoy an event focused on recognizing the people who serve communities.

December

Holiday Party December 2 5:00–8:00 PM EST

New Windsor, New York

Hudson Valley CAI Winter Holiday Party

La Casa Vicina
1015 Little Britain Road
New Windsor, NY 12553

Celebrate the season with food, refreshments, prizes, giveaways and networking. No charge for CAI and non-CAI board members and community association managers. Each board member and manager may bring one guest at no charge. RSVP is required.

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