Make Amenities Work for You—Not the Other Way Around -Transform Amenities Into a True Community Asset
JULY 15
11:00 AM – 12:00 PM EDT
Make Amenities Work for You—Not the Other Way Around
Transform Your Amenities Into a True Community Asset
YouTube Video: HERE
Panel information: HERE
Dawn Becker-Durnin, CIRMS
Acrisure
dbecker-durnin@acrisure.com
www.HOAInsuranceSC.com
Stephan Kaganzev, CMCA, AMS, PCAM
FirstService Residential
stephan.kaganzev@fsresidential.com
Ryan Doerr
Strategic Club Solutions
ryan@strategicclubsolutions.com
www.strategicclubsolutions.com
Andrew Stoutenburg, PE, RS
Reserve Advisors, Inc.
andrew@reserveadvisors.com
www.reserveadvisors.com
Raymond Dickey
ray@brainerdcommunications.com
Brainerd Communications, Inc.
AssociationHelpNow
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Your amenities shouldn’t just sit pretty—they should work for your association. Whether you’re managing a luxury high-rise, resort-style community, or a neighborhood clubhouse and pool, this session will show you how to make your amenities a driver of engagement, satisfaction, and even financial value.
In this session, you’ll discover how to:
Align your marketing and engagement efforts with your community’s unique amenities
Use data and owner feedback to shape programs that people actually participate in
Create digital content and messaging that turns heads—and keeps residents connected
Find the right balance between public visibility and private-owner value
If your community includes pools, clubhouses, golf, tennis, pickleball, fitness, lifestyle programs, or event spaces, this is must-see content for board members and managers alike.
Featuring Ryan Doerr – Amenities Marketing & Experience Strategist
Ryan Doerr is one of the most respected voices in the amenities world. With decades of experience spanning Disney, ClubCorp, and Arnold Palmer properties, Ryan has helped thousands of HOAs, POAs, and clubs elevate their operations and member engagement.
His firm has been named Advisor of the Year by Golf Inc., Top Club Management Provider by CIO Applications, and Educator of the Year by Gary Player. Ryan’s strategies have reshaped community experiences across the country—and now he’s bringing that expertise to your boardroom.
Don’t miss this chance to make your amenities your strongest asset.
PLUS:
Response to a Critical incident
Inspired by a recent LinkedIn post by Stephan Kaganzev, PCAM, we’ll discuss how his team responded to a vehicle accident at their community entrance—arriving on scene immediately, assessing the situation, and taking swift action. This session will highlight their teamwork, composure under pressure, and the critical decisions made in real time.