AHN Industry Leaders
RETREATS FOR MANAGEMENT COMPANY TEAMS
A Premium, High-Impact Experience — Fully Funded by Industry Partners
We offer a full-day or overnight leadership retreat designed specifically for community association management teams.
MORE INFO
Mar 17, 2026 (ON DEMAND VIDEO ALL DAY)
HOA Bankruptcy Explained: Can a Condo Association Really Go Broke? (CEU VIDEO)
When an HOA or condominium association files bankruptcy, what actually happens?
Can the board just declare bankruptcy?
Do owners become personally responsible?
Can a creditor force an HOA into bankruptcy?
And can a bankruptcy judge really wipe out amenities—or even force massive special assessments?
CEU Version: https://attendee.gotowebinar.com/register/8461299881746255964
PODCAST: https://www.buzzsprout.com/2565449/episodes/18738781
In this special AssociationHelpNow® session, Ray Dickey sits down with Florida attorney Cory Kravit and tri-state attorney Dave Byrne to break down a real Florida case involving a recreational condominium that filed Chapter 11 bankruptcy.
This video covers:
✔ Why an association would file Chapter 11
✔ What happens when sub-associations stop paying
✔ How bankruptcy affects owners, assessments & foreclosures
✔ Whether amenities or common property can be sold
✔ Why older buildings and deferred maintenance matter
✔ How terminations vs. bankruptcy differ
✔ The role of board fiduciary duty during financial crises
✔ Whether a bankruptcy court can override governing documents
✔ What creditors can and cannot do
✔ The “toll booth” hypothetical that had everyone laughing
This is one of the most detailed, real-world bankruptcy discussions ever streamed for HOAs and condos. If you are a manager, board member, homeowner, or attorney, this deep dive will dramatically improve your understanding of how bankruptcy truly works in community associations.
To qualify for CAMICB CEUs, please follow the on-screen instructions provided during the video. In order for us to submit your participation to CAMICB for CEU approval, those instructions must be followed. The instructions will appear after during the first 10 minutes of the program.
Non-CEU YouTube Video: https://youtu.be/q8w39unoeqI (Available Now)
PodCast: https://www.buzzsprout.com/2565449/episodes/18738781 (Available Now)
CEU Video (Available All Day March 17, 2026): CEU REGISTER
Mar 18, 2026 10:40 AM EDT
Collections Without Chaos – Legal, Ethical & Strategic Steps (CEU)
Collecting assessments isn’t optional — it’s a fiduciary duty. But doing it incorrectly can create selective enforcement claims, Fair Debt Collection violations, board liability, and unnecessary community conflict.
In this practical livestream, we walk managers and board members through the real-world process of HOA collections — from first notice at 15 days delinquent to liens, lawsuits, foreclosure, receivership, and money judgments. We’ll cover when late fees can legally be imposed, how payment plans should be handled, what “shall” vs. “may” means in your documents, and how to avoid inconsistent treatment that can expose the association to risk.
We’ll also discuss compassion vs. consistency, confidentiality concerns, bankruptcy complications, judicial vs. non-judicial foreclosure, and the importance of having a written, measurable collections policy.
If your board wants to protect cash flow, reduce legal exposure, and enforce governing documents the right way — this conversation is essential.
New Windsor, NY
In-Person: Mar 19, 2026 • 9:00 AM – 2:00 PM
IN-PERSON REVERSE EXPO & LUNCHEON
Homewood Suites
180 Breunig Rd
New Windsor, NY 12553
No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.
Management Companies and Board Members “Sit Back” and Relax While Industry Leaders Come to You!
AGENDA:
9:00 – 12:00 PM: Reverse Expo
Each management company and association get their own private table.
12:00 – 1:30 PM: Luncheon
Prizes • Giveaways • Network MGRs & BODs
Greenwood, SC
Mar 26, 2026 12:00 PM EDT
Rules, Enforcement & Fairness • Q&A (CEU)
Struggling with enforcement, fines schedules, transparency, and perception of bias
Ruth’s Chris Steak House
670 White Plains Road
Tarrytown, NY 1059
- 10:45 AM: Networking
- 11:30 AM: Lunch
- 12:30 PM: Door Prizes
No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.
Mar 25, 2026 10:40 AM EDT
RFPs That Protect – How to Structure a Procurement Process (CEU)
RFPs That Protect – How to Structure a Procurement Process That Reduces Risk and Delivers Results
Every major HOA or condo project begins long before the first contract is signed.
It begins with the RFP.
And when the RFP is vague, incomplete, or rushed, the project almost always follows the same path — confusion, change orders, budget overruns, conflict, and liability exposure.
In this practical, step-by-step session, we break down how to build a properly structured Request for Proposal that protects the board, clarifies expectations, and dramatically improves project outcomes.
We’ll walk through:
- Why a clear Introduction and Background section sets the tone for serious bidders
- How to define Scope of Work so you avoid “we thought that was included” disputes
- The importance of Timeline transparency and realistic scheduling
- How to write Vendor Instructions that eliminate incomplete proposals
- Building Evaluation Criteria that withstand scrutiny
- Budget and pricing clarity — and how ambiguity invites overruns
- Contractual terms boards often forget to address in the RFP phase
- Why vendor qualifications and references should be structured — not casual
- The overlooked importance of support, maintenance, and long-term accountability
- What belongs in the appendices — and what doesn’t
We’ll also discuss how a well-constructed RFP helps defend board decisions if they are ever questioned by owners.
Because the success of your project doesn’t depend on choosing the “lowest bidder.”
It depends on asking the right questions before the bids ever come in.
If you manage or serve on a board, this is one of the most important governance skills you can develop.
Mar 26, 2026 10:40 AM EDT
Psychology of Cults & Dysfunctional Boards (CEU)
What do high-control groups and dysfunctional boards have in common
More than most people are comfortable admitting.
In this provocative but practical session, we explore the psychology behind groupthink, charismatic dominance, loyalty pressure, information control, and the subtle ways boards can drift from healthy governance into unhealthy dynamics.
We are not comparing community associations to cults.
We are examining the human behavior patterns that can quietly undermine good leadership.
We’ll discuss:
- How groupthink forms in volunteer leadership settings
- The danger of “strong personalities” dominating decision-making
- Why dissenting voices disappear — and why that’s risky
- How emotional loyalty can override fiduciary duty
- The warning signs that a board culture is becoming insular
- Practical strategies to restore balance, transparency, and accountability
Every board starts with good intentions.
But without structure, transparency, and psychological awareness, even well-meaning groups can drift into unhealthy patterns that damage trust, increase liability, and fracture communities.
If you serve on a board or manage one, this session will challenge your thinking and give you tools to build stronger, more resilient leadership teams.
Mar 31, 2026 10:40 AM EDT
Responsibilities Managers Should Not Accept (CEU)
A homeowners’ association manager plays a vital role in the day-to-day operation of a community. However, there are certain responsibilities that should remain with the board and should not be delegated to management.
In this discussion, our industry leader panel will explore situations where managers may need to say “no” when requests fall outside their proper role. The conversation will highlight common assignments that blur the line between governance and management.
Understanding these boundaries helps protect both the manager and the association. When roles remain clearly defined, boards can focus on governance while managers concentrate on professional community operations—helping ensure the association functions effectively and responsibly.
Apr 1, 2026 (ON DEMAND VIDEO ALL DAY)
Protecting Managers & Boards from Abusive Residents (CEU)
Have you ever had an owner say something like, “Send me another violation and you’ll regret it. I’ll come down there and deal with you myself”… and you’re left wondering: Is that just rude—or is it a threat?
— CEU INSTRUCTIONS: To qualify for CAMICB CEUs, please follow the on-screen instructions provided during the video. In order for us to submit your participation to CAMICB for CEU approval, those instructions must be followed. The instructions will appear during the first 10 minutes of the program. It may take up to five days for CEU confirmation.—
We talk about:
Real-world examples
Whether police, HR, and legal counsel can actually help
How boards can truly have their manager’s back
Codes of conduct, behavior policies, fines, and enforcement limits
De-escalation phrases and tactics managers actually rely on
If you’re tired of boards and managers being “punched bags” for bad behavior—but you also don’t want to silence legitimate complaints—this video will give you language, perspective, and options you can use in your community.
Apr 8, 2026 10:40 AM EDT
HOA Know-It-Alls – The Easy Psychology of How to Handle Them (CEU)
Every community has one.
The resident who quotes statutes out of context, challenges professionals after reading one article online, or delivers long speeches at meetings to show how much they know.
In this livestream, we explore the psychology behind HOA “know-it-alls” and why these behaviors appear so frequently in association governance. Topics include the Dunning-Kruger effect, status signaling in public meetings, anxiety about property values and rules, identity protection, and the role retired professionals sometimes play in HOA debates.
More importantly, we focus on practical strategies managers and board members can use to manage these situations without escalating conflict. Learn how documentation can defuse arguments, how acknowledging concerns can reduce confrontation, why transparency lowers meeting tension, and how giving certain residents structured ways to contribute can actually turn disruption into productivity.
Many so-called “know-it-alls” are not trying to be difficult—they may be anxious about their investment, seeking recognition, or simply trying to stay relevant after long professional careers. Understanding that psychology can make the behavior far easier to manage.
This session offers real-world insights for managers and board members who deal with outspoken residents, challenging meetings, and strong personalities in their communities.
TarryTown, NY
Apr 9, 2026 12:00 PM EDT
Rules, Enforcement & Fairness • Q&A (CEU)
Struggling with enforcement, fines schedules, transparency, and perception of bias
Ruth’s Chris Steak House
670 White Plains Road
Tarrytown, NY 1059
- 12:00 PM: Networking
- 1:00 PM: Lunch
- 2:00 PM: Door Prizes
No charge and limited to and for CAI and non-CAI board members, managers and community association volunteers and participating industry leaders.